Chewy
Largest online pet retailer in the US offering food, pharmacy, and supplies with exceptional customer service focus.
Basic Information
- Category: Pet Care & E-commerce
- Founded: 2011
- Headquarters: Plantation, FL
- Website: https://www.chewy.com
Documented Facts
- Founded: 2011
- Headquarters: Plantation, Florida
- Founders: Ryan Cohen and Michael Day
- Revenue: $11.1 billion (2023)
- Active Customers: 20 million+
- Autoship: 76% of revenue from repeat Autoship orders
- Customer Service: Known for sending pet portraits and sympathy flowers
- Acquired By: PetSmart acquired in 2017 for $3.35B
- Industry (SIC): Retail
- State of Incorporation: DE
- Stock ticker: CHWY (NYSE)
Products and Services
- Chewy Autoship: Automatic recurring pet supply delivery
- Chewy Pharmacy: Online pet pharmacy and medications
- Chewy eGift Cards: Digital gift cards for pet lovers
- Chewy Own Brands: Private label pet food and supplies
- Connect with a Vet: Telehealth veterinary consultations
- Pet Profiles: Personalized shopping recommendations
- Chewy Fresh: Fresh and frozen pet food delivery
- Compounding Pharmacy: Custom pet medication formulations
Evidence and Sources
- Official Website — Primary Source
- Chewy, Inc. — SEC EDGAR — reference