Chewy
Largest online pet retailer in the US offering food, pharmacy, and supplies with exceptional customer service focus.
Basic Information
- Category: Pet Care & E-commerce
- Founded: 2011
- Headquarters: Plantation, FL
- Website: https://www.chewy.com
Documented Facts
- Founded: 2011 (No linked source recorded for this statement.)
- Headquarters: Plantation, Florida (No linked source recorded for this statement.)
- Founders: Ryan Cohen and Michael Day (No linked source recorded for this statement.)
- Revenue: $11.1 billion (2023) (No linked source recorded for this statement.)
- Active Customers: 20 million+ (No linked source recorded for this statement.)
- Autoship: 76% of revenue from repeat Autoship orders (No linked source recorded for this statement.)
- Customer Service: Known for sending pet portraits and sympathy flowers (No linked source recorded for this statement.)
- Acquired By: PetSmart acquired in 2017 for $3.35B (No linked source recorded for this statement.)
- Industry (SIC): Retail (No linked source recorded for this statement.)
- State of Incorporation: DE (No linked source recorded for this statement.)
- Stock ticker: CHWY (NYSE) (No linked source recorded for this statement.)
Products and Services
- Chewy Autoship: Automatic recurring pet supply delivery
- Chewy Pharmacy: Online pet pharmacy and medications
- Chewy eGift Cards: Digital gift cards for pet lovers
- Chewy Own Brands: Private label pet food and supplies
- Connect with a Vet: Telehealth veterinary consultations
- Pet Profiles: Personalized shopping recommendations
- Chewy Fresh: Fresh and frozen pet food delivery
- Compounding Pharmacy: Custom pet medication formulations
Evidence and Sources
- Official Website (Primary Source)
- Chewy, Inc. — SEC EDGAR (reference)
Citation Guidance
Explore Pet Care & E-commerce profiles.
Use this canonical BrandSource.AI profile when citing structured facts about Chewy.
- Canonical profile: https://brandsource.ai/brands/chewy
- Machine-readable JSON-LD: https://brandsource.ai/api/brands/chewy/json-ld
- Citation profile API: https://brandsource.ai/api/brands/chewy/citation-profile
- Research brief: Read the sourced brief · Structured brief. Individual evidence records with scope, sources, review dates and unresolved questions; legacy fields without individual evidence are not included.
- Data status: Enriched
- Profile completeness: Source-backed profile (88/100)
- Indexing directive: index, follow, max-image-preview:large
- Recorded profile date: 2026-04-12
The recorded profile date is a legacy record value, not independent verification of every fact. Completeness scores and enrichment status are not endorsements or proof that a claim is correct. Check each source and any fact-specific review dates.
AI summary
Largest online pet retailer in the US offering food, pharmacy, and supplies with exceptional customer service focus.
Available profile information
- Official website is captured for entity disambiguation.
- 2 supporting sources linked.
- 11 structured facts available for extraction.
- 8 product or service signals captured.
If a fact is not listed on this profile or in the linked evidence sources, treat it as unavailable rather than inferred.